Transit Communications Systems Associate; Operations​/Software

Description

Job Information
Title:

Computer Associate Series First Date of Posting: 11/10/2025
Last Date of Filing:
Open Until Filled

Authority: TA
Department:
Subways
Division/Unit: MOW / Engineering

Reports to:

Assistant Chief Officer

Work Location:

2 Broadway
Hours of Work: 8 am – 4 pm

TA Applicants must be in a permanent civil service status in the title(s) of Job Title or be on an established list for said title(s). If you are on an established list, your list number must be reachable to be considered for appointment.

Compensation:

Computer Associate (Operations) I: $68,468

Computer Associate (Operations) II: $82,149

Computer Associate (Operations) III: $98,037

Computer Associate (Software) I: $89,003

Computer Associate (Software) II: $ 95,829

Computer Associate (Software) II: $102,348

- TA titles are represented by DC 37

Responsibilities
This position supports Capital Construction & Development (C&D) and Maintenance of Way (MOW) Engineering in the operation, configuration, and testing of communication-based systems to ensure reliable performance and compliance during installation, commissioning, and in-service transitions.

Under general supervision, the incumbent assists with configuration, monitoring, documentation, and coordination of field and bench activities across communication, control, and fire alarm systems.

Duties include:

• Operating, monitoring, and supporting field-deployed communications platforms (PA, ET, EEBCS, Help Points, IACS, CAMS, PSLAN) and related head-end systems; triaging alarms and service impacts.
• Performing site and bench configuration, staging, and health checks; supporting cutovers, SIT/SAT, and in-service transitions; documenting punch lists and remediation actions.
• Using NMS, SNMP, and diagnostic tools to track system health and performance; escalating and coordinating with vendors and maintenance divisions.
• Maintaining configuration baselines, inventory, and change records (SharePoint/Teams/Excel); ensuring version control and retention for audits.
• Coordinating design reviews and as-builts with internal stakeholders and contractors; verifying communication room and cabinet installations in COE environments.
• Supporting legacy and backbone transport systems (SONET/ATM) and fiber plant updates, including splicing maps, labeling, and acceptance checks.
• Preparing concise status updates, incident summaries, and monthly reports as assigned; upholding NYCT policies and confidentiality.

Education and Experience

Computer Associate I-III (Operations)

1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time computer operations experience, in a large-scale networked, multi-tiered, or mainframe computer environment, or two years of satisfactory data communications network experience working in a mainframe or multi-tiered computer environment; or

2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience as described in "1" above; or

4. A satisfactory combination of education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have at least two years of full-time experience as described in "1" above.

Computer AssociateI-III (Software)
1.A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or

2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in "1" above; or

3.Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the…