Sr. UX Designer - Hybrid NYC

We're looking for a Senior UX Designer to lead the design of user-centered digital experiences in an enterprise environment. This role focuses on UX strategy, research, and interaction design, translating business objectives and user needs into intuitive, accessible, and scalable experiences.

The ideal candidate excels at discovery, problem framing, and experience design, and can effectively bridge business goals, user insights, and product direction while collaborating across product, design, and engineering teams.

Key Responsibilities

UX Strategy & Discovery

Lead discovery efforts to define user needs, business goals, and experience opportunities

Apply Design Thinking methodologies to solve complex problems using human-centered approaches

Partner with stakeholders to define and refine business requirements, experience objectives, and success metrics (OKRs, North Star Metrics)

Translate insights into clear experience strategies and design recommendations

User Research & Insights

Conduct and support UX research:

User interviews

Stakeholder interviews

Usability testing

Heuristic evaluations

A/B testing

Analyze qualitative and quantitative data to generate actionable insights

Advocate for user-centered decision-making across product teams

Experience Design & Modeling

Create:

User journeys and experience maps

Personas and archetypes

User flows and task flows

Apply Information Architecture principles to structure complex experiences

Define end-to-end user experiences across digital platforms

Interaction Design & Prototyping

Design intuitive interaction patterns, task flows, and usability-driven experiences

Create:

Wireframes (low fidelity)

Interactive prototypes

Iterate designs based on user feedback, research insights, and usability testing

Collaboration & Delivery

Work closely with:

UI Designers

Product Owners

Developers

Business stakeholders

Provide clear design artifacts, documentation, and specifications for implementation

Support design reviews and validation sessions to ensure experience quality

Accessibility & Usability

Ensure experiences meet WCAG accessibility standards and inclusive design principles

Advocate for usability best practices across all touchpoints

Leadership & Continuous Improvement

Mentor junior designers and promote UX best practices

Influence product direction through data-driven insights and storytelling

Stay current with emerging UX trends, research methods, and tools

Required Qualifications

Bachelor's degree in Graphic Design, Human-Computer Interaction (HCI), Interaction Design, or a related field.

7+ years of experience in UX design, product design, or digital design

Strong portfolio demonstrating:

UX strategy

Interaction design

Complex problem-solving

Deep understanding of:

User-centered design methodologies

Information architecture

Interaction design principles

Experience conducting and synthesizing UX research

Experience designing enterprise applications and complex workflows

Expertise with design tools such as Figma, Adobe XD, or Sketch

Strong communication and stakeholder engagement skills

Preferred Qualifications

Experience working in Agile or Scrum environments

Familiarity with analytics and behavioral insights tools

Experience in enterprise or regulated industries (e.g., utilities, energy)

Experience aligning UX strategies to business KPIs and product metrics

Key Skills

Human-centered problem solving

Systems thinking

Research and insight generation

Interaction and experience design

Storytelling and communication

Stakeholder collaboration

Strategic thinking

Usability and accessibility focus

We're looking for a Senior UX Designer to lead the design of user-centered digital experiences in an enterprise environment. This role focuses on UX strategy, research, and interaction design, translating business objectives and user needs into intuitive, accessible, and scalable experiences.

The ideal candidate excels at discovery, problem framing, and experience design, and can effectively bridge business goals, user insights, and product direction while collaborating across product, design, and engineering teams.

Key Responsibilities

UX Strategy & Discovery

• Lead discovery efforts to define user needs, business goals, and experience opportunities
• Apply Design Thinking methodologies to solve complex problems using human-centered approaches
• Partner with stakeholders to define and refine business requirements, experience objectives, and success metrics (OKRs, North Star Metrics)
• Translate insights into clear experience strategies and design recommendations

User Research & Insights

• Conduct and support UX research:
  • User interviews
  • Stakeholder interviews
  • Usability testing
  • Heuristic evaluations
  • A/B testing
• Analyze qualitative and quantitative data to generate actionable insights
• Advocate for user-centered decision-making across product teams

Experience Design & Modeling

• Create:
  • User journeys and experience maps
  • Personas and archetypes
  • User…