Sr UX Designer, Prime Video, PV UX Design Commerce

Are you interested in shaping the future of entertainment? Prime Video is re‑inventing how customers connect with their favorite shows, teams, and products by combining high‑quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world.

And we're just getting started.

The Prime Video UX team is seeking a customer‑obsessed UX Designer to join our Growth Design team. This role will be responsible for defining, articulating, and championing the future vision for how our customers pay for the best local content in their country. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale.

You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

This role is for a hands‑on leader who will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organization to launch bar‑raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.

• Analyze customer problems and design delightful solutions with measurable impact.
• Work closely with product teams to develop use cases and high‑level requirements.
• Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
• Develop and maintain detailed user‑interface and interaction specifications.
• Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
• Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.
• Measure the success and effectiveness of UX innovations.

The UX Designer for Prime Video Growth Design will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime Video and across Amazon, using your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.

You’ll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.

• 8+ years of design experience
• Have an available online portfolio
• Experience with design tools such as Photoshop, Illustrator and InDesign, and prototyping in HTML, JavaScript, CSS, Ajax

• Experience working with stakeholders to plan and execute programs that are strategic in nature
• Experience with UX design of complex workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding…