IT Internship

Responsibilities include but are not limited to:

• Assist IT team with troubleshooting hardware, software, and network issues in office and theatre environments
• Provide technical support to staff, including setup of computers, peripherals, and user accounts
• Help maintain IT inventory and documentation of equipment, software licenses, and system configurations
• Support the installation and maintenance of computers, printers, and AV systems
• Contribute to IT projects such as system upgrades, migrations, and process improvements
• Collaborate with other departments to ensure technology supports daily operations efficiently
• Shadow IT professionals to gain exposure to cybersecurity, systems administration, mobile device management, and technical support best practices
• Collaborate with interns from other departments on a company-wide case study project to replicate real IT scenarios within the context of producing a Broadway show
• Support the team with occasional office-related or administrative errands as assigned, including occasional front desk/receptionist coverage

• Interest in Information Technology, Computer Science, or related field (coursework or self-taught experience welcome, with preference for those currently pursuing a related degree)
• Basic understanding of computer hardware, operating systems (Windows/MacOS), and common office software
• Strong problem‑solving and analytical skills with attention to detail
• Excellent communication skills and ability to work collaboratively in a team environment
• Self‑motivated and eager to learn new technologies and IT practices
• Ability to manage time effectively and handle multiple priorities
• Prior IT support, help desk, or technical project experience (academic, volunteer, or personal) is a plus

While performing the duties related to this job, the employee is regularly required to have visual acuity, talk, and hear while communicating with executives and other staff members. This position requires sitting, standing, bending, and walking. The employee may occasionally be asked to lift and/or move items up to 25 pounds.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

The main office is centrally located in the Theatre District.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.