Clinical Business Analyst - Level III

Duties & Responsibilities

Purpose of Position:
Under varying levels of direction and expertise, the position is responsible for the ongoing assessment, design, development and implementation of system‑wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources; distinguish user needs from business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing scope, benefits and risks of projects as well as assist in managing stakeholder expectations.

• Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.
• Interview end users, stakeholders, and project sponsors to assess business and clinical needs; create business, functional, and technical requirements documents based on captured data.
• Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs.
• Define external interfaces, constraints, quality issues and other non‑functional requirements.
• Provide project management team with identified risks, concerns, and ambiguities discovered during requirements gathering; assist team in developing solutions.
• Partner with project managers to complete requirements documentation in accordance with project schedule.
• Plan, organize, facilitate, and lead meetings and work groups as well as oversee and execute follow‑up activities.
• Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team, and that all quality standards comply with internal policies and industry standards.
• Document changes to baseline requirements through standard change control process; document software test plans, technical requirements, release notes, user and training guidelines and other materials.
• Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders.
• Perform end user and application support functions including problem solving and resolution of application function defects; provide systems and application training.
• Develop and execute project presentations.
• Participate in special projects, as required.
• Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
• Participate in the development of various departmental training initiatives.

• Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
• Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I and II, consultants, and other appropriate project team members.
• Lead the training, development, and implementation of process improvements for all projects and applications.
• Interview junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and other appropriate project team members.

• A Masters Degree or advanced clinical degree from an accredited college or university and two years of experience leading in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non‑allied health, behavioral health, information technology, information services, business, analytics or related areas; or one year of experience in a relevant clinical and/or healthcare administration role/function.
• A Baccalaureate Degree from an accredited college or university and five years of experience as described above; or
• A satisfactory combination of education, training, and experience.
• Specialty certification(s) issued by a nationally commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month‑to‑month basis toward the required work experience for a total of one year.

• Strong written and verbal communication skills
• Proficiency in data analytics and reporting