Chief Product Development Officer​/Deputy Commissioner Product Development

Overview

The New York City Department of Veterans' Services (DVS) connects, mobilizes, and empowers New York City's Veteran community in order to foster purpose-driven lives for New York City Service Members – past and present – in addition to their caregivers, survivors, and families.

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. OTI offers great benefits, and the chance to work on projects that have a meaningful impact on millions of people.

You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

OTI is hiring a user-centric and outcomes-driven Chief Product Development Officer (CPDO) to lead all software application development at OTI and citywide. Reporting to the Chief Technology Officer (CTO), the CPDO will serve in an agency leadership role and be responsible for all Core Technology delivery within the OTI software service catalog.

Core Technology delivery includes, but is not limited to: product management, user research, UX & UI design, enterprise architecture, implementation, quality assurance, build & release management, devops, performance testing, integration, data analytics and reporting, geospatial analysis.

This role will be responsible for instituting/revitalizing modern product development practices such as Lean, Agile, Design Thinking, Continuous Discovery, Rapid Prototyping, Dev Ops & Continuous Integration/Continuous Deployment (CI/CD), Containerization, Open Source, Data-Driven & AI-Assisted Development, etc.

• Partner with internal teams to assess existing frameworks and build a tailored reference architecture models that span applications and domains, in order to meet the needs of all agencies.
• Governance Leadership:
  Collaboratively define and communicate citywide architecture processes, principles, policies, and standards.
• Continuously review organizational needs, drivers, and strategies to assess their impact on the application architecture and proactively identify and mitigate associated risks.
• Oversee the evaluation, selection, and procurement process for application packages, ensuring alignment with architectural standards and customer needs.
• Establish a great working relationship with CIOs at all agencies.
• Leverage Emerging Technologies:
  Track, identify and evaluate emerging technologies that can enhance the overall product development process.
• Stay current on Industry Best Practices for the software development industry.
• Oversee special projects and initiatives.

In addition, the CPDO will serve as a strategic advisor for technology citywide, understanding all agency software application tools & technologies, advising them on architecture, needed resources, off‑the‑shelf tools, and appropriate organizations when contracting or consulting is necessary.

Due to the necessary technical management duties of this position in a 24/7 operation, the candidate may be required to be on call and/or work various shifts such as weekends and/or evenings.

Brooklyn, NY

OTI participates in E-Verify

Submission of a resume is not a guarantee that you will receive an interview. Appointments are subject to oversight.