Vice President, Data Strategy & Program Manager - Interaction Core

Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end‑to‑end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. Are you a seasoned data strategist passionate about driving the strategy behind building the real‑time data foundations that power AI/ML, customer experience personalization, and enterprise analytics at scale?

Join JPMorgan Chase in our Data Products – Interaction Core team, where you will drive high‑impact data sourcing and streaming initiatives that unlock value across channels, products, and customer journeys. This is an opportunity with room for growth to shape strategy for holistic real‑time data products including real‑time enriched streams, accelerate modernization of legacy data ecosystems, and deliver durable capabilities for the firm, including driving adoption to ensure the business value is fully realized.

As a Product Delivery Manager in Data and Analytics Data Products – Interaction Core team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will drive adoption, growth, and retention of priority streaming data product solutions across Chase, bridging Product, Technology, Data Sourcing, AI/ML, Analytics, Personalization, and Reporting partners to deliver business value and measurable business outcomes.

In addition, this role collaborates across Consumer Community Banking Lines of Business to understand challenges, identify areas of opportunity, and drive development of strategy to successfully go‑to‑market with new or evolved streaming data solutions to deliver business value.

As the Data Strategy & Program Manager for D&A Data Products – Interaction Core team, you will drive adoption, growth, and retention of priority streaming data product solutions across Chase, bridging Product, Technology, Data Sourcing, AI/ML, Analytics, Personalization, and Reporting partners to deliver business value and measurable business outcomes. In addition, this role collaborates across Consumer Community Banking Lines of Business to understand challenges, identify areas of opportunity, and drive development of strategy to successfully go‑to‑market with new or evolved streaming data solutions to deliver business value.

• Lead end‑to‑end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision‑making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
• Lead the completion of change management activities across functional partners and ensure adherence to the firm’s risk, controls, compliance, and regulatory requirements.
• Effectively manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
• Develop and implement data strategies aligned with business goals and opportunities, including new data product launches, value propositions, and go‑to‑market plans.
• Identify priority streaming data product solutions. Collaborate across Product, Technology, Sourcing & Data Streaming, governance, and consumer teams to harmonize priorities, align dependencies, and drive joint adoption and enablement integration in a matrixed environment. Map stakeholder‑specific customer journeys across the Shared Events & Assets solutions.
• Collaborate with CCB Stakeholders to develop solution value propositions for streaming data products. Own strategy for go‑to‑market (GTM) launches and adoption.
• Build materials to drive demand and adoption of priority streaming data product solutions, such as data product one‑pagers, reference architectures, onboarding playbooks, integration checklists, and “golden path” implementation patterns.
• Ensure consistent execution and communications across Product, Technology, Sourcing, and Readiness/Enablement, including stakeholder…