Information Technology - IT Business Partner Mission Services

Information Technology - IT Business Partner Mission Services

25 Elm Pl, Brooklyn, NY 11201, USA

Posted Friday, April 24, 2026 at 4:00 AM

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully.

We welcome applicants of all backgrounds, identities, experiences, and abilities.

Goodwill Industries NYNJ (Goodwill NYNJ) empowers individuals with disabilities and other barriers to employment to gain independence through the power of work. The organization has a vision of a world with no barriers to employment. Founded more than 100 years ago, Goodwill has helped participants who face disabilities—physical, intellectual, developmental, or other barriers find work. Goodwill believes in the dignity of work and provides its clients with the skills required for a changing workplace.

To many, Goodwill is known primarily for its retail stores and as a destination for donating goods, but the organization is a leading human service non-profit serving 14,000 people with life‑changing supports and connecting and supporting them in employment. Our Mission is:
Goodwill Industries empowers individuals with disabilities and barriers to employment to gain independence through the power of work.

As part of the not‑for‑profit sector, Goodwill NYNJ has played and will continue to play an integral role in the economic recovery of our region. The Goodwill philosophy of retail thrift stores funding human services for the community is as important today as it was at the organization’s founding.

We are seeking an experienced IT Business Partner – Mission Services and Temp Work.

The IT Business Partner (ITBP) serves as a critical partner with our Mission Services and Temp Work program leadership in ensuring the availability, adequacy and efficiency of technology that enables our dedicated Mission and Temp Work teams to sustain and grow our 50 plus Mission programs and the Temp Work (Good Temps and Janitorial) businesses. The ITBP serves as both the strategic and tactical interface with Mission Services and with the Temp Work businesses to enable the use of technology to support, not only overall Mission and Temp Work strategy, but also drive continuous operational and process improvements.

This role partners with Mission and Temp Work leadership and other key stakeholders to define opportunities and identify and prioritize technologically enabled projects based on predefined criteria (e.g. return on investment, productivity and compliance). This is a single contributor role, who must be able to partner and influence across our diverse organization.

• The ITBP leverages their technical, mission and business experience to listen for, and digest Mission and Temp Work business needs and translate those needs into potential technological solutions for consideration. The ITBP will be able to take complex and ambiguous business needs and integrate those into compelling and actionable tactical and/or strategic plans and aid in the building of appropriate business cases to support investments.
• They will consult with Mission program and Temp Work leadership to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives for current and new initiatives.
• The ITBP will work with a broad range of diverse and complicated business units and government entities in support of the…