IT Service Desk Lead - NYC | Team Leadership & Support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-15
Listing for:
AlixPartners GmbH
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Alix Partners GmbH in New York, NY is seeking a Service Desk Lead to manage the IT Service Desk, providing top-tier customer service and technical support. This role involves supervising the service desk team, resolving user issues, and maintaining service desk protocols.
Candidates should have a minimum of 5 years of experience, with strong knowledge of Microsoft Office 365 and ITIL practices. The position offers a salary range of $110,000 - $125,000 annually and a comprehensive benefits package.
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