Global Business Specialist

Position: Global Business Change Specialist
Location: New York

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Global Business Change Specialist is a senior, enterprise-facing role within the Strategy Realization Office (SRO) and a key part of a new, evolving capability within NTT Global Data Centers.

This role offers a unique opportunity to help shape and influence the direction, structure, and operating model of the Strategy Realization Office itself—including how it partners with the business, the services it provides, and the standards and playbooks it establishes.

The role focuses on shaping, assessing, and enabling business and digital change—bringing together structured change leadership, program design, and a strong appreciation of technology-enabled transformation.

You will act as a trusted internal specialist to senior leaders—providing objective, fact-based analysis, structured options, and pragmatic recommendations that support strategic, operational, and transformational decisions in a digital-first, global environment.

While the role does not require hands-on technical delivery, it does require a digital-first mindset and a strong understanding of how systems, data, platforms, and automation enable (or constrain) business change. You will work comfortably at the intersection of business, technology, and delivery—helping leaders make informed decisions in ambiguous environments where the playbook is still being written.

What we are looking forKey Responsibilities Partner with senior leaders and all key stakeholders across NTT GDC functions to shape future-state operating models, processes, and digitally enabled ways of working aligned with Strategy Realization Office goals.

Provide structured, independent analysis to support strategic choices, including options appraisal, benefits assessment, delivery feasibility, and technology implications.

Help define and evolve the Strategy Realization Office service offering, standards, and ways of working—contributing directly to how the SRO supports the business.

Define and evolve program-level playbooks and blueprints that enable repeatable, scalable change—balancing structure with flexibility in fast-moving, ambiguous environments.

Establish clear, practical program frameworks that support incremental delivery (small capabilities, clear outcomes, measurable wins) that compound over time into sustainable enterprise change.

Support merger, growth, and integration initiatives by ensuring business and technology decisions are aligned to enterprise strategy rather than taken in isolation.

Facilitate executive and senior leadership workshops to define problem and objectives, surface underlying issues, and align stakeholders around shared outcomes.

Translate complex, ambiguous challenges—such as cross-functional dependencies, unmet expectations, or delivery risk—into clear problem statements and requirements.

Lead organizational development and standardization discussions that balance global consistency with local operational realities.

Support the definition of scopes and requirements for external specialists, ensuring value for money, proportionate effort, and clear outcomes.

Lead structured reviews of current-state processes, operating models, and supporting systems using a staged, pragmatic approach (baseline, define & decide, gap analysis, implementation options and phases, execution planning and execution recommendations and what success looks like in ‘steady state’).Apply a digital-first lens to business change—assessing how systems, platforms, data, and automation can simplify operations, improve control, and enable scale.

Perform business-led fit-gap analysis between operational needs and system capabilities, with a strong bias toward standardization, simplification, and reuse.

Support business…