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Software Implementation Consultant - NY hybrid

Job in New York, New York County, New York, 10261, USA
Listing for: Confidential
Full Time position
Listed on 2026-07-17
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant, IT Business Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Location: New York

Software Implementation Consultant, NY hybrid

A fast‑growing consultancy specializes in digital work operating systems and is seeking a NY-based Software Implementation Consultant to lead technical implementations in the  ecosystem. This role blends client-facing interaction with workflow automation and scalable system design.

What You’ll Do
  • Lead end-to-end implementations of  for U.S.

    -based clients.
  • Plan and manage onboarding, configuration, custom automations, and integrations.
  • Deliver webinars, workshops, and 1:1 sessions to coach and train users.
  • Translate client requirements into tailored workflow solutions, including data migration.
  • Balance technical build with client advocacy, coordinating with relevant team members.
  • Provide post-launch support: troubleshoot issues, offer technical guidance, and suggest improvements.
What We’re Looking For
  • 1–3 years of experience in technical implementation, customer success, project management, or managed services within a B2B SaaS environment.
  • Experience building workflows, automations, and data integrations.
  • Strong communication skills and ability to explain technical concepts to non‑technical users.
  • Familiarity with APIs, Excel, and low‑code tools like  or Zapier.
What You’ll Get
  • The opportunity to work on impactful, fast‑paced projects with diverse clients.
  • A collaborative, remote‑friendly team environment.
  • Exposure to cutting‑edge work management tools and automation platforms.
  • A role that blends technical creativity with real‑world problem solving.
  • Working from the office in NY only once a week.
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