Deskside Technician
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-18
Listing for:
Stefanini, Inc
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Location: New York
Deskside Technician I
Location:
New York, NY
Job
Pay Range: $30.00 - $35.00
Responsibilities- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end‑user system failures and implement repair solutions
- Diagnose printer and other peripheral device failures and implement repair solutions
- Troubleshoot network devices to ensure connectivity from the PC to the Network
- 2+ years corporate desk side support experience with a strong emphasis supporting Windows 10/11 or MacOS
- Experience troubleshooting and replacing hardware on PCs
- Experience using Active Directory
- Experience supporting Microsoft Office 2016+ (including)
- Experience troubleshooting wireless connectivity issues
- Quality Customer Service skills
- VPN client experience
- Experience with basic hardware printer support
- Experience with Endpoint Protection, Bitlocker, SCCM, Intune and Mac Filevault
- Work with brilliant minds, often within a global capacity
- Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more
- Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings
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