Senior Legal Tech Engineer: Intapp & Cloud Integrations

• Serve as the primary technical owner and subject matter expert for enterprise legal applications including Intapp Open, Conflicts, Walls, Terms, Integration Builder, and Work spaces.
• Administer daily platform operations: user and role management, system health monitoring, data integrity, capacity planning, and performance tuning.
• Manage platform upgrades, patches, and release cycles aligned with vendor schedules and internal change management policies.
• Develop and maintain detailed architecture diagrams, runbooks, support documentation, and configuration baselines.
• Oversee system integrations, ensuring seamless connectivity with related applications such as document management, HR systems, Active Directory, and legal management tools.
• Design, build, and maintain workflows, forms, datasets, and rules within Intapp Open, Conflicts, Walls, and other modules using native configuration tools.
• Develop, test, and deploy enhancements leveraging SQL queries, API integrations, web services, FTP, and database connections to support operational reporting and matter workflows.
• Lead cloud migration initiatives from on-premise platforms to cloud environments, including planning, data migration, testing, and cutover.
• Explore and recommend new platform capabilities, AI features, and third-party integrations to advance firm risk management and operational efficiency.
• Build and maintain a multi-year strategic platform roadmap aligned with firm IT and legal operations goals.
• Collaborate with legal operations, conflicts, risk management, and legal teams to translate business requirements into scalable technical solutions.
• Provide technical guidance and recommendations to leadership regarding system improvements, risks, and technology investments.
• Support user training, software QA processes, and documentation development.
• Work closely with IT security teams on data governance, access controls, and compliance within the legal technology environment.
• Follow IT Service Management (ITSM) best practices, including incident, problem, and change management using designated ticketing platforms.

Core Qualifications & Requirements

• 7+ years of IT experience with in-depth expertise in enterprise application administration and engineering.
• Minimum 5 years of hands-on experience supporting and configuring enterprise legal applications, especially Intapp suite modules (Open, Conflicts, Walls, Terms).
• At least 3 years of experience with Intapp Integration Builder or comparable middleware platforms (e.g., Mule Soft, Boomi, Power Automate).
• Proven experience in cloud migration projects, including moving from on-premise to SaaS/cloud platforms.
• Strong understanding of enterprise architecture, system integration, and workflow automation within legal tech environments.
• Excellent communication skills, capable of translating complex technical concepts to non-technical legal and business stakeholders.
• Ability to successfully manage multiple projects, prioritize tasks, and work independently in a fast-paced setting.
• Knowledge of data security, governance principles, and compliance standards relevant to legal and enterprise environments.

Nice-to-Have Qualifications

• Prior experience at top-tier law firms or large professional services organizations.
• Certification in Intapp or equivalent legal technology products.
• Familiarity with legal management systems such as Elite 3E, iManage, or other law firm ERP systems.
• Experience with legal workflows related to New Business Intake and Conflict processes.
• Exposure to legal AI tools and knowledge of Intapp AI/Assist features.
• Experience with ITSM tools like Service Now or Cherwell.

Core Technical Skills

• SQL Server, SQL Query Writing, Data Reporting (SSRS or similar tools)
• API Development and Integration (REST/SOAP APIs, Web Services)
• Middleware Platforms (Mule Soft, Boomi, Power Automate)
• Data Governance, Security Best Practices, Access Control
• AI and GenAI capabilities within legal tech solutions