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Executive Leader, Tech Service Excellence & Operations
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-19
Listing for:
CHANEL
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
IT Specialist, IT Project Manager
Job Description & How to Apply Below
CHANEL seeks a Senior Group Director, Tech Service Excellence & Operations to join its CHANEL TECH_ organization in New York City. This leader will shape the future of technology service delivery across boutiques, corporate offices and supply chain operations, reporting to the Head of Technology.
The role requires 10+ years of enterprise IT service delivery/operations leadership, 5+ years with Service Now ITSM, and proven success transforming service models via automation and analytics in a
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