Global Payroll Onboarding Specialist

Niural is a modern global payroll platform that offers US Payroll, US PEO, Global EOR Global payroll, and Global Contractor management in a single unified platform powered by AI. Our next-gen HR and payroll platform provides a net new experience for small to large clients with its own payroll tax engine and modern payment rails. We are committed to redefining how companies operate in a new era of AI, creating truly global solutions that empower businesses to thrive in the digital economy..

We offer a collaborative, inclusive, and growth-oriented work environment.

We are seeking a detail-oriented and client-focused Global Payroll Onboarding Specialist to support the onboarding and setup of new clients across Niural’s payroll, PEO, EOR, contractor, and Canada payroll

This role is focused on guiding clients through implementation, collecting required information, coordinating internal setup tasks, and ensuring clients are ready for launch.

The Implementation Specialist will work closely with Sales, Customer Success, Payroll Operations, Benefits, Tax, Global Operations, and Engineering to ensure a smooth transition from signed client to active client.

This role requires strong organization, clear communication, attention to detail, and the ability to manage multiple client implementations at once.

Payroll, HRIS, PEO, EOR, or global payroll implementation experience preferred.

Own and manage client implementations from kickoff through go-live.

Serve as the primary point of contact for clients during implementation.

Collect and review required onboarding information, including company details, employee data, payroll history, tax information, benefits information, contractor details, entity details, and required documents.

Coordinate internal setup tasks across Payroll Operations, Benefits, Tax, Global Operations, Engineering, Customer Success, and Sales.

Track implementation milestones, deadlines, missing items, risks, and blockers.

Support payroll setup, including pay schedules, earnings, deductions, employee data, prior payroll information, and payroll history.

Support PEO onboarding tasks as applicable, including employee setup, benefits coordination, tax setup, and client readiness.

Support EOR and global payroll onboarding tasks as applicable, including employee information, salary details, country-specific requirements, and internal handoff to global operations.

Support contractor onboarding setup as needed, including contractor details, payment setup, and required compliance documentation.

Review client and employee data for accuracy before launch.

Help prepare clients for first payroll, first invoice, employee onboarding, or applicable go-live milestone.

Communicate clearly with clients regarding timelines, next steps, required actions, and outstanding items.

Partner with internal teams to troubleshoot onboarding issues and resolve setup gaps.

Document implementation notes, client setup details, risks, decisions, and internal handoff information.

Conduct or support client handoff to Customer Success after implementation is complete.

Help build and improve implementation checklists, SOPs, templates, and client onboarding resources.

Identify process gaps and recommend improvements to make implementation more accurate, scalable, and client-friendly.

Assist with special projects related to onboarding, platform setup, process improvement, and client readiness as needed.

You’ll thrive in this role if:

You are highly organized and comfortable managing multiple client implementations at once.

You enjoy working with clients and helping them through a structured onboarding process.

You are detail-oriented and understand the importance of accurate setup before launch.

You…