Director Of Administration And Computer Training

The New York City Law Department seeks a highly skilled and experienced Director of Administration and Computer Training to provide strategic leadership in administrative operations, professional development, staff coaching, and agency-wide training initiatives, while also performing technical and managerial responsibilities consistent with the Computer Systems Manager title.

• Supervise the Training Unit and lead agency-wide training strategy, including development of standardized training plans and role-based automatic enrollment.
• Create training materials such as manuals, FAQs, and instructional guides; conduct presentations as needed.
• Evaluate software for agency use and coordinate with Personnel on training deployment.
• Provide coaching to staff and serve as liaison to the Agency Coaching Collaborative Committee.
• Manage Just-In-Time learning resources, including Linked In Learning; curate learning paths.
• Coordinate outside training initiatives and vendor relationships, including contractor outreach and rate tiering.
• Participate in executive-level discussions related to improving agency applications, including testing and analysis.

• Perform systems analysis across agency applications, operating systems, and software; support data-processing operations.
• Provide expertise in database management, software configuration, and adherence to agency IT standards.
• Coordinate or lead data-processing task forces and multi-unit IT projects.
• Assist in planning, organizing, and implementing revised or new application systems.
• Provide technical assistance including software troubleshooting, computer setup, and document-format resolution.
• Support users of Matter Management, Document Management, eForms, City Time, and other agency systems.
• Contribute to application deployment strategies and provide floor support during rollouts.
• Recommend hardware, software, and system improvements consistent with the CSM title.

• Coordinate hiring and onboarding, including job posting preparation, resume review, interviews, candidate communication, and participation in Personnel hiring pools.
• Conduct new-employee orientation and serve as division liaison to Personnel, Timekeeping, Facilities, and IT.
• Facilitate Tasks & Standards, Interim Evaluations, and Annual Evaluations, including training supervisors on documentation and evaluation procedures.
• Manage division records, ensure accuracy of reporting relationships, and oversee division database maintenance.
• Oversee Timekeeping operations: assist staff, resolve payroll issues, implement schedule changes, and approve/finalize timesheets in managers’ absence.
• Prepare absence/lateness documentation and conduct related meetings.
• Ensure compliance with administrative policies, staffing reviews, salary-parity assessments, and Citywide required trainings.