Solutions Consultant

Solutions Architect

The Strategic Solutions department at Wide Orbit serves as the critical link between the company’s innovative products and its clients, bridging current and future solutions with client ecosystems. The team plays a pivotal role in pre‑sales, solution design, implementation, and ongoing client success by ensuring that Wide Orbit’s roadmap and offerings align with client needs. As a Wide Orbit Solution Architect, you are a strategic and creative thinker who takes ownership, overcomes challenges, and drives meaningful change in an ever‑evolving AdTech landscape.

In this role, you will collaborate with clients and internal teams to design and document scalable and efficient solutions and services. Your work will involve designing custom workflows, integrations with third-party tools, and advising on best practices, all while maintaining a deep understanding of the media and advertising technology landscape. This role requires a balance of strategic solution design and hands‑on client engagement, including participation in discovery, demos and solution walkthroughs.

• Customer Engagement:
  Act as a trusted advisor to clients, prospects and partners, engaging at senior levels to quickly understand their technology ecosystems, operational challenges, and business goals. Be an advocate for Wide Orbit products and solutions, current and future, demonstrating an ability to address complex challenges and deliver measurable business value. Collaborate with clients and vendors on innovative solutions that integrate Wide Orbit’s products with third‑party tools, data sources, and workflows.
  
  Lead discovery engagements to identify business objectives, operational challenges, technical requirements, and success criteria. Develop consensus with clients on quantifiable success metrics for each engagement, ensuring that Wide Orbit’s internal measures of value align with the clients. Occasionally lead or support client‑facing demonstrations, translating complex technical capabilities into clear, business‑focused value.
• Solution Design:
  Develop solutions and workflows tailored to meet unique client business objectives, either fully contained within the Wide Orbit ecosystem, or as part of a larger, integrated stack. Map client’s existing business processes, workflows, and associated costs, identifying high‑leverage opportunities and prioritizing those in project planning. Provide technical guidance, subject matter expertise, and product knowledge during sales engagements supporting complex deal negotiations and renewals.
  
  Orchestrate the solution implementation process, ensuring smooth adoption, addressing technical and operational gaps, all while architecting the next phase of the solution.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with Sales, Product, Engineering, and Professional Services teams to align client priorities, market demands, and growth strategies. Collaborate on strategies to enhance client satisfaction, identify revenue opportunities, and ensure successful long‑term partnerships. Ensure alignment across client, corporate, and team objectives through communication, demonstration and ownership.
• Market and Product Responsiveness:
  Maintain expertise in media, advertising technology, and operational workflows to ensure solutions meet industry challenges and trends. Identify opportunities for product enhancements or integrations, advocating for innovation based on client feedback and market needs. Partner with internal teams to evolve Wide Orbit’s offerings, maintaining a leadership position in the ad‑tech ecosystem.

• 10+ years of experience in broadcast, cable, or local media operations or within a software provider serving media companies, broadcasters, publishers, or advertising organizations.
• Hands‑on experience with both local broadcast workflows and digital advertising ecosystems (programmatic, ad serving, data integrations).
• Deep understanding of local media sales, traffic, and operational workflows, including the intersection of linear and digital advertising.
• Experience with SaaS platforms and/or large complex enterprise resource planning systems.
• Demonstrat…