Manager, Instructional Media and Web Services
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-25
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Digital Media & Production
Job Description & How to Apply Below
- Oversee the daily delivery, implementation, and support of the University’s instructional media and web publishing tools.
- Ensure that video and media services and academic web platforms are reliable, accessible, and effectively integrated into University teaching, learning, and research workflows.
- Bridge the gap between technical infrastructure and frontline academic support.
- Serve as the primary liaison between NYU IT and the third party vendors.
- Bachelor's Degree in relevant fields around education and/or media production
- 5+ years experience in managing, designing, developing and delivering various kinds of effective educational technology and media services within budget and on schedule.
- Experience working with vendors to deliver a technology service within NYU IT infrastructure.
- Experience creating and managing workflow processes for educational technology and media projects.
- Experience working on a variety of projects simultaneously.
- Proven experience in implementing and managing ITIL-based processes and frameworks.
- Experience with the application of ITIL lifecycle best practices to change, incident, and problem management process development and service design.
- educational technology
- media services
- workflow processes
- ITIL-based processes
- service design
- incident management
- problem management
- change management
- communication
- liaison
- project management
- organizational skills
- Bachelor's Degree
Position Requirements
5+ Years
work experience
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