Telecommunications Specialist - VoIP Support Technician
Listed on 2026-07-25
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IT/Tech
Telecoms Engineering, Technical Support
Just Solutions, Inc. is hiring a full-time Telecommunications Specialist – VoIP Support Technician based in Fairport, NY, serving clients from Utica to Buffalo. If you have experience in the IT industry and a passion for delivering reliable communication solutions, we want to hear from you.
PAY$30–$40 per hour, plus overtime opportunities
BENEFITS- Health, dental, and vision insurance
- HSA/FSA
- Life insurance
- Short- and long-term disability
- Bonus structure
- PTO
- 401(k) with company match
- Growth opportunities
- Company vehicle
- Uniforms
- Fun company parties
The position is full-time, Monday to Friday, 8 AM to 5 PM, with opportunities for overtime
.
As our Telecommunications Specialist - VoIP Support Technician, you'll install and configure VoIP systems, troubleshoot call quality and connectivity issues, and manage SIP-related concerns. You'll provision users and routing features, collaborate with network teams, and provide technical support to end users. You'll also maintain documentation and assist with system upgrades, ensuring smooth, reliable communication for our clients.
WHO ARE WE?Just Solutions, Inc. is more than an IT company; we are a full-service networking and cabling provider. With over 25 years of experience, we handle installations, repairs, and maintenance for our clients. We're currently thriving in the networking and fiber installation sector, making it an ideal time to join our team if you're eager to solve complex tech challenges. We'd love to hear from you!
WHAT'SNEEDED FROM A TELECOMMUNICATIONS SPECIALIST - VOIP SUPPORT TECHNICIAN?
We're looking for someone who can work full-time while meeting the following qualifications:
- Own a vehicle capable of transporting ladders and tools
Having your own tools and the ability to lift up to 100 lbs is a plus.
Must have the ability to pass a background check
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