Senior Director of Project Management Office; PMO

DISCLAIMER: Only candidates with permanent Civil Service status in the Computer Systems Manager title, those reachable on the Computer Systems Manager list, or those serving in a comparable civil service title can be considered for this position.

The Department of City Planning (DCP) plans for the future of New York City, working to create thriving and dynamic neighborhoods with access to housing and jobs, resilient infrastructure, and a vibrant public realm. The Department engages communities to develop inclusive plans, expands housing access and economic opportunity, and plans for long‑term sustainability.

Information Technology Division (ITD) supports DCP by developing technology solutions that support agency needs and citywide asks, including city charter mandates, grant funding requirements, and citywide geospatial services, and maintaining systems infrastructure and endpoint assets.

Senior Director of Project Management Office (PMO) – PMP certified. Leads and governs project, program, and portfolio management across ITD’s software application development teams. Reports to CIO, collaborates with Enterprise Application Services and other ITD Directors to align delivery standards and application lifecycle management (ALM) practices with DCP’s strategic goals.

• Perform strategic planning, governance and performance analysis of cross‑divisional technology programs and projects.
• Translate organizational vision to strategic goals and tactical efforts to identify and prioritize IT engagements.
• Lead inter‑agency business process improvement and technology collaboration efforts.
• Implement demand prioritization and governance for IT portfolio management.
• Provide leadership to complex business process re‑engineering and system transformation efforts.
• Keep current on agency’s strategic objectives to identify potential opportunities for business process improvements and technology alignment.
• Encourage cross‑functional partnerships for business process reengineering.
• Create and maintain strategic partnerships between business needs and technology delivery.
• Benchmark industry best practices, methodologies, frameworks, processes, and tools for organizational adoption.

• Lead multi‑discipline solution teams of highly skilled IT professionals to plan, implement, and support large‑scale system implementations across DCP divisions, city agencies, and external stakeholders.
• Lead project portfolio management, coordinate business process re‑engineering and performance improvement initiatives, and participate in project execution.
• Define project goals and deliverables that support business objectives in collaboration with stakeholders and senior management, while managing scope, schedule, cost, and quality of DCP’s IT projects.
• Oversee the full Application Lifecycle Management (ALM) process, ensuring consistent adherence to SDLC standards across all teams.
• Establish, govern, and continuously improve PMO frameworks, methodologies, standards, templates, and tools covering project, program, portfolio management, system integrations, business process improvement, and IT infrastructure projects.
• Develop and maintain a portfolio dashboard providing real‑time visibility into project status, schedule performance, budget utilization, risks, and issues for executive stakeholders.
• Monitor and report on portfolio‑level KPIs, milestones, and delivery metrics.
• Proactively identify and quantify risks and interdependencies and implement effective risk management plans.
• Ensure projects are delivered on time, within scope and budget, and in compliance with agency, city, and regulatory standards.
• Establish demand management processes to evaluate, prioritize, and resource incoming project and work requests aligned with ITD strategic priorities.
• Develop and revise SOPs for high availability, disaster recovery, and systems changes to ensure efficient and consistent operations.
• Promote project management best practices and support adoption of agile principles.

• Champion Agile and Scrum methodologies…