Application Analyst - Epic Healthy Planet

Application Analyst I – Epic Healthy Planet

Memorial Sloan Kettering (MSK) is a global leader in cancer care, research, and innovation. The Application Analyst I – Epic Healthy Planet/Compass Rose role supports patient coordination and population health initiatives, enabling care teams to proactively manage patient journeys, improve outcomes, and drive operational excellence through advanced Epic applications and workflow optimization.

Role Overview

• Design, build, and maintain Epic Healthy Planet/Compass Rose components supporting patient coordination workflows
• Configure care coordination tools such as registries, care gaps, outreach workflows, and patient tracking
• Support Service Now ticket queues, troubleshooting and resolving end-user issues efficiently
• Analyze complex population health and care coordination needs, translating them into Epic solutions
• Identify system gaps in patient coordination processes and recommend scalable enhancements
• Collaborate with clinical, operational, and IT stakeholders to optimize care management workflows
• Contribute to integration efforts involving data exchange and interoperability within Epic modules
• Participate in technical discussions to improve system design and patient engagement strategies
• Document workflows, configurations, and system updates to support ongoing optimization and compliance

Key Qualifications

• Active Epic certification in Healthy Planet, Compass Rose, or another relevant Epic application required
• Experience supporting patient coordination, care management, or population health workflows
• Knowledge of healthcare IT standards and data exchange principles (e.g., HL7) preferred
• Understanding of care coordination models, quality measures, and patient engagement strategies
• Strong background in business process analysis and system design within healthcare environments
• Ability to work independently while contributing effectively across cross-functional teams

Core Skills

• Ability to manage high-volume work environments with minimal supervision
• Strong problem-solving skills with the ability to navigate ambiguity in patient coordination workflows
• Proficiency in configuring Epic applications to support population health and care management goals
• Effective communication skills to engage clinicians, analysts, and operational stakeholders
• Collaborative mindset with the ability to drive alignment across interdisciplinary teams

Additional Information:

• Location:
  
  Hybrid; 885 Third Ave, New York, NY
• Schedule:
  
  9:00 AM – 5:00 PM EST, Monday – Friday. 3 days per month on site. Always a Tuesday – Thursday of 1 work week
• Reporting to:
  Manager II, Application Services

Compensation Philosophy

Benefits

Pay Range: $92,700.00 - $FSLA Status:
Exempt

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.