First-level technical support
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-27
Listing for:
Creative Solutions Services, LLC
Part Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Monday – Friday, 9 - 5 on site.
Once up to speed, we can arrange a schedule 2 X a week remotely, and 3 days a week on site.
No holiday, ot or travel required.
Candidate to would work with the Library's Service Desk (Help Desk) and provide first-level technical support and should have experience with:
- Service desk and help desk ticket intake, documentation, tracking, and escalation
- Windows 10 and Windows 11 workstation support
- Microsoft 365 applications, including Outlook and Teams
- Active Directory password resets, account unlocks, and basic account support
- Desktop, laptop, printer, peripheral, software, and network-connectivity troubleshooting
- Remote technical support and approved software installation
- Providing professional customer service to users with varying levels of technical experience
Salary commensurate with scope of work job experience
Proper footwear required to perform tasks in a safe manner.
Perform other reasonably related duties as required.
New Wave People is an Equal Opportunity Employer (EEO).
#OTIND
123
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×