Sales Operations Associate - Revenue Tooling

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We’re looking for a Sales Operations Associate to join Team Snap! As a member of our Revenue Tools & Data Intelligence team, you’ll help improve seller efficiency through better tooling, strong data quality, and scalable operational processes. You’ll partner closely with Sales, Sales Leadership, CRM Technology, Product, Engineering, and other cross-functional teams to support business needs, help implement solutions, and improve the systems that support our revenue organization.

What You’ll Do

• Identify process gaps, tooling needs, and data quality issues, and help translate them into clear operational or technical requirements

• Improve CRM data quality through cleansing, structuring, enrichment, account maintenance, and execution of account assignments in accordance with established business rules

• Manage third-party tools that support our sales team, including evaluating needs, driving improvements, and helping ensure effective adoption and utilization

• Partner with CRM Technology, Product, Engineering, and other technical teams to support prioritization, scoping, testing, launch, and adoption of tools and solutions that improve workflows for our sales team and cross-functional partners

• Use AI-enabled tools and workflows to improve analysis, documentation, and operational work more effectively

Knowledge, Skills & Abilities

• Ability to operate effectively across systems, tooling, and data workflows in a fast-paced environment, with strong execution and attention to detail

• Strong working knowledge of Salesforce CRM, including data structure and business process support

• Experience improving data quality and operational rigor through process standardization, governance, and workflow support.

• Ability to gather business requirements and contribute to scalable operational or technical solutions

• Experience partnering with technical teams to support automation, tooling improvements, or system enhancements

• Strong analytical skills, including comfort working with large datasets and tools such as SQL, Tableau, Looker, Google Sheets, or Excel

• Strong project management, communication, and prioritization skills, with the ability to manage multiple work streams in a fast-paced environment

Minimum Qualifications

• 2+ years of experience in Sales Operations, Revenue Operations, Technical Program Management, CRM Administration, Data Operations, or a related field

• Bachelor’s degree in a business, marketing, communications, computer science, engineering, or related field, or equivalent practical experience

Preferred Qualifications

• Experience supporting sales organizations in the tech, media, or digital advertising industry

• Familiarity with AI tools that improve analysis, workflow design, documentation, prototyping, or operational efficiency

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap:
At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental…