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Senior Tier 2 Salesforce Support Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-29
Listing for:
F-Prime Capital
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Odaseva, a leading data security platform for Salesforce, seeks a Tier 2 Support Specialist to join our Super Awesome Support team. You will provide world-class service to customers, handle inquiries, technical issues, and suggestions, and help create a memorable customer experience.
Your responsibilities include responding to tickets via phone, email, and chat; coordinating with R&D, Product, and CSM; updating tickets; and helping QA with bugs and features.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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