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Senior Technical Account Manager
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-30
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
Responsibilities
- Drive technical success for Top Tier Content Partners by providing technical insights, operational support, and cultivating relationships with technical counterparts (e.g., onboarding partners into Tizen App development and Product Feature Adoption).
- Collaborate with other TAMs to develop and execute process improvements.
- Lead Product Feature Adoption as the SME in at least one product feature, working closely with Product and Development teams and being the main technical liaison for NASB.
- Develop technical integration strategies and delivery roadmaps that ensure projects are delivered on schedule.
- Conduct risk assessments for project trajectories.
- Establish project tracking and reporting frameworks using tools such as Airtable and Salesforce.
- Work cross-functionally with Strategic Partner Managers, Strategic Partner Developers, and Product Managers to develop and execute business strategy and prioritize product integration needs.
- Manage investigations into platform‑related issues and work with the Platform Team to set priority, verify firmware drops, and support the firmware rollout process with content partners.
- Pull device‑level logs as needed to support engineering teams in issue analysis and investigation.
- 8+ years of experience with a technology or content & media company in a technical or engineering role.
- Demonstrated critical thinking for complex problems, with the ability to navigate enterprise cross‑functional teams and global organizations.
- Advanced proficiency in latest Gen‑AI tools and best practices.
- Experience with technical project management and Agile methodologies.
- Familiarity with database feeds and functions (e.g., SQL, APIs, data pipelines).
- Self‑motivated, assertive, analytical, and comfortable working in a fast‑paced environment.
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
- Effective communication and interpersonal skills.
- BA/BS required.
- Technical Project Management
- Agile Methodologies
- SQL
- APIs
- Data Pipelines
- Gen AI Tools
- Technical Integration Strategies
- Risk Assessments
- Project Tracking
- Reporting Frameworks
- Critical Thinking
- Analytical
- Self‑motivated
- Assertive
- Effective Communication
- Interpersonal Skills
- Collaboration
- Problem‑Solving
- Relationship Building
- Navigating Cross‑Functional Teams
- BA
- BS
Position Requirements
10+ Years
work experience
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