CX Knowledge Architect — AI-Driven Knowledge System Lead
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-30
Listing for:
Notion
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
Information & Knowledge Management, AI Engineer (Applied/Software)
Job Description & How to Apply Below
Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy. The role involves designing a sustainable information architecture and maintaining the internal knowledge base that supports CX teams.
You will ensure fast retrieval of trustworthy knowledge, set quality standards, and partner across teams to enhance efficiency as Notion scales. The position offers a competitive salary package along with equity and benefits.
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