Global ITSM Manager: CMDB, Automation & Service Excellence
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-30
Listing for:
Starr Companies
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
A leading insurance and investment organization in New York is seeking an ITSM Manager to lead the evolution of their IT Service Management capabilities. You will be responsible for designing and implementing ITSM processes and managing the Configuration Management Database (CMDB). The ideal candidate will have extensive experience with ITSM platforms like Service Now and a strong understanding of ITIL best practices.
This role involves collaboration across teams to ensure seamless service delivery and support audit initiatives.
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