Counterparty Credit Risk (CCR) Operations IT Lead

Join Mizuho as a Counter party Credit Risk (CCR) Operations IT Lead!

Credit Risk Technology at Mizuho Americas is seeking a seasoned Operations IT Lead to lead production stability, resilience, operational excellence, and continuous improvement of Counter party Credit Risk (CCR) technology platforms supporting Exposure Management (EM), Credit Risk Reporting (CRR) users, Risk Analytics, Front Office, and Regulatory Reporting.

This role defines and enhances a global IT operations model, effectively leveraging offshore resources to deliver reliable, scalable, and cost‑efficient support for exposure calculation, limit monitoring, and what‑if pre‑trade analysis platforms. The Director partners closely with Exposure Management users, ensuring technology operations proactively provide scalable 24x7 support to production issues, business workflows, on-going model monitoring/validation, and regulatory timelines while embedding a strong culture of continuous improvement, automation, and operational risk reduction.

This role is accountable for ensuring the availability, performance and regulatory compliance of systems that calculate aggregate, and report counter party exposure across Exchange-Traded Derivatives (ETD), OTC, Securities Financing Transactions (SFT) products.

The candidate must be a people manager, technically proficient, able to multi-task well, explain problems/solutions clearly, is well organized, and has the ability to work toward the united large vision with can-do attitude.

Exposure Management Application Support

• Own end‑to‑end production operations for applications supporting Exposure Management, including EPE/PFE calculations, limit monitoring, what‑if pre‑trade intraday analysis, and reporting.
• Ensure platforms meet the availability, performance/SLAs, and data integrity expectations of EM users during daily, intraday, and regulatory cycles (monthly, quarterly, annually).
• Act as the senior IT Operations liaison for Exposure Management stakeholders, translating business priorities into operational execution.

Production Operations & Continuous Improvement

• Establish a continuous improvement mindset across IT Operations, with a focus on reducing incidents, manual interventions, and operational risk, and improving turnaround time for incidents.
• Define and track operational KPIs/metrics (availability, incident trends, MTTR, SLA breach, rerun, batch success rates) and drive measurable month-over-month improvements.
• Proactively identify and execute opportunities for process standardization/optimization, tooling enhancements, and operational simplification across the CCR application stack.

Global Delivery & Offshore Leverage

• Lead a globally distributed operations model, leveraging offshore teams for L1/L2 support, batch operations oversight, upstream data feed validation, data quality monitoring.
• Define clear onshore/offshore operating boundaries, escalation paths, and ownership models to ensure seamless 24x7 support.
• Drive knowledge transfer, documentation standards, and runbook maturity to improve offshore effectiveness and reduce dependency on key individuals, ensuring service quality, productivity, and continuous skill uplift.

Incident, Problem & Change Management

• Serve as senior escalation point for high‑severity production incidents, particularly those impacting exposure reporting, limit breaches, what‑if intraday analysis or regulatory deliverables.
• Drive root cause analysis (RCA) for impactful incidents such as calculation breaks, data validation/reconciliation issues, ensuring recurring issues are eliminated through permanent fixes rather than short‑term workarounds.
• Enforce robust change and release governance aligned with Mizuho Americas CAB, Dev Ops, CI/CD, risk, audit, and control standards.

Platform Reliability, Automation & Resilience

• Champion automation and self‑healing for batch monitoring, data validation, reconciliations, and recovery processes for production as well as lower testing environments.
• Partner with Engineering and Infrastructure teams to improve observability, alerting, capacity planning, and resilience of CCR platforms.
• Ensure DR/BCP readiness for EM‑critical…