Application Analyst I – Epic Healthy Planet

Responsibilities

• Design, build, and maintain Epic Healthy Planet/Compass Rose components supporting patient coordination workflows
• Configure care coordination tools such as registries, care gaps, outreach workflows, and patient tracking
• Support Service Now ticket queues, troubleshooting and resolving end-user issues efficiently
• Analyze complex population health and care coordination needs, translating them into Epic solutions
• Identify system gaps in patient coordination processes and recommend scalable enhancements
• Collaborate with clinical, operational, and IT stakeholders to optimize care management workflows
• Contribute to integration efforts involving data exchange and interoperability within Epic modules
• Participate in technical discussions to improve system design and patient engagement strategies
• Document workflows, configurations, and system updates to support ongoing optimization and compliance

• Active Epic certification in Healthy Planet, Compass Rose, or another relevant Epic application required
• Experience supporting patient coordination, care management, or population health workflows
• Knowledge of healthcare IT standards and data exchange principles (e.g., HL7) preferred
• Understanding of care coordination models, quality measures, and patient engagement strategies
• Strong background in business process analysis and system design within healthcare environments
• Ability to work independently while contributing effectively across cross-functional teams