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Technical Product Support Specialist
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-07-31
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Duffel in New York is seeking a customer support specialist to help travelers and business customers understand our platform. You will learn Duffel’s products quickly and share knowledge with customers and internal teams.
You will respond to emails and chats, explain technical concepts clearly so customers can use our products confidently, and create self-service docs. You’ll work with technical teams and travel suppliers to resolve issues and surface trends for product improvements.
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