Temporary Workday HCM Analyst

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

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We are seeking an experienced Workday HCM Analyst to provide implementation and post-production support during a critical phase of our Workday deployment. This temporary assignment will focus on Workday configuration, data conversion, testing, transaction processing, reporting, project coordination, user readiness, and production support through go-live and post-production stabilization. The ideal candidate has hands-on Workday implementation experience and can operate independently with minimal ramp-up.

Experience supporting Benefits, Open Enrollment, and year-end benefits activities is strongly preferred.

• Support configuration, optimization, and ongoing maintenance of Workday Core HCM and related modules, with primary emphasis on Core HCM and Benefits.
• Support data conversion activities, including workbook preparation, validation, reconciliation, and catch-up transaction processing.
• Support post-production stabilization activities, including backlog remediation, system enhancements, report development, security validation, issue triage, and ongoing production support.
• Troubleshoot Workday configuration, reporting, data, security, and integration issues in collaboration with implementation partners, vendors, and internal stakeholders.
• Support planning and execution by maintaining project trackers (including RAID logs and backlogs), monitoring action items and dependencies, and proactively completing assigned activities.
• Develop and maintain documentation related to system configuration, testing, business processes, operational procedures, and knowledge transfer to support implementation and ongoing system administration.
• Provide knowledge transfer, user readiness, and post-go-live support to HR team members and business stakeholders, including guidance on Workday functionality, navigation, and business processes.

• Support Benefits configuration, testing, and validation activities.
• Assist with Open Enrollment preparation, execution, and issue resolution.
• Support year-end benefits updates, annual configuration changes, and production readiness.
• Perform benefits-related transactions, data validation, and reconciliation activities.

• Bachelor’s degree in Information Systems, Human Resources, Business, or related field.
• 3-6 years of direct hands-on Workday HCM configuration experience
• Workday Benefits configuration and Open Enrollment experience strongly preferred.
• Experience supporting data conversion and implementation workbooks.
• Workday reporting experience including custom reports, calculated fields, dashboards, and EIBs.
• Experience supporting one or more Workday implementations preferred.
• Ability to operate independently while managing multiple priorities.
• Strong analytical, problem-solving, communication, and collaboration skills.