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Director, Information Technology – IT

Job in New York, New York County, New York, 10261, USA
Listing for: Rapidsos
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator, IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 130000 - 160000 USD Yearly USD 130000.00 160000.00 YEAR
Job Description & How to Apply Below
Location: New York

Job Description:

  • Oversee daily IT operations and own the company's application landscape, ensuring a well-governed, rationalized SaaS portfolio with SSO and SCIM provisioning wherever possible
  • Define and execute a roadmap to accelerate IT maturity by deploying AI-assisted tools to automate core lifecycle workflows—specifically access provisioning, hardware management, and employee transitions
  • Identify and champion technology-enabled opportunities that enhance operational efficiency, innovation, scalability and reduce toil via automation
  • Provide leadership and direction to IT Systems Admins and Help Desk staff
  • Develop and own the corporate IT budget, evaluate vendor contracts, and procure software/hardware solutions
  • Partner with Info Sec to operationalize incident response and vulnerability management
  • Support a distributed workforce using GSuite, Okta, Claude, and Replit across a fleet of primarily Mac Book Air and Windows 11 hardware
Requirements:
  • 7+ years of IT experience, including 4+ years in IT leadership roles, ideally within fast-growing technology companies
  • Willing to roll up their sleeves for technical execution while simultaneously building long-term strategy
  • You bring an “AI mentality” to IT, with a proven track record of leveraging automation and AI to reduce operational toil, simplify processes, and systematically eliminate low-value work through thoughtful prioritization and backlog management
  • Strong capability and comfort managing, integrating, supporting, and optimizing a broad portfolio of business applications, with demonstrated skill in strategically evaluating when to build, buy, or outsource solutions and effectively managing vendors and external partners
  • Experience running IT operations for a remote-first, international workforce
  • Strong command of identity and access management (SSO, SCIM, MFA) and experience contributing to compliance frameworks like SOC 2, ISO 27001, or HIPAA
  • Ability to earn trust and collaborate with both executives and individual contributors.
Benefits:
  • Competitive salary and benefits and equity participation
  • The chance to work with a passionate team on solving one of the largest challenges globally
  • A dynamic, flexible and fun start-up work environment with a highly talented team
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