Onsite Support Technician
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, Computer Repair / Support
Job Description & How to Apply Below
- Deliver outstanding customer service to patients and hospital staff.
- Help patients navigate and use bedside TVs and interactive technology.
- Troubleshoot basic technical issues and work with teammates to resolve more complex problems.
- Replace equipment such as TVs, pillow speakers, phones, and other patient-room devices.
- Perform light maintenance to keep systems operating smoothly.
- Complete basic computer documentation and service records accurately.
- Help ensure every patient has a positive technology experience during their hospital stay.
- All other duties as assigned.
- High school diploma or equivalent.
- At least one year of customer service experience is preferred.
- A passion for helping people and providing excellent customer service.
- Strong communication skills and a friendly, professional attitude.
- Ability to work independently and manage your time effectively.
- Basic computer skills and comfort learning new technology.
- Basic troubleshooting or technical repair experience.
- Ability to install a 32-inch television on a wall mount.
- Experience using basic hand tools.
- Ability to lift up to 50 pounds and climb a 6-foot ladder.
- Must meet hospital onboarding requirements, including required immunizations, health screenings, and COVID-19 vaccination.
Demonstrates strong customer service skills with a focus on patient technology support, including troubleshooting and basic technical repair. Proficient in using hand tools and performing light maintenance to ensure optimal operation of patient-room devices.
Highest-signal resume keywords- Customer Service Experience
- Basic Troubleshooting Skills
- Basic Computer Skills
- Communication Skills
- Ability to Lift 50 Pounds
- Basic Troubleshooting
- Technical Repair Experience
- Computer Documentation
- Equipment Replacement
- Installation of TVs
- Strong Communication
- Friendly Attitude
- Time Management
- High School Diploma or Equivalent
- Hospital Onboarding Requirements
- Patient Technology Support
- Healthcare Environment
- Patient Experience
- Light Maintenance
- Hand Tools
- Bedside TVs
- Interactive Technology
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