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Head of Personalization & UX Research

Job in New York, New York County, New York, 10261, USA
Listing for: Chanel
Full Time position
Listed on 2026-08-02
Job specializations:
  • IT/Tech
    IT Project Manager, Digital Media & Production, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 127000 - 180000 USD Yearly USD 127000.00 180000.00 YEAR
Job Description & How to Apply Below
Location: New York

CHANEL in New York City seeks a Group Director, Personalization & UX Research to define the long-term vision and roadmap for digital personalization across our luxury divisions. You will lead a two-person team and partner with Tech, Digital, CEM, Data, and Artistic Direction to deliver human-centered, data-driven experiences.

This role requires 10+ years in digital personalization, experimentation, or UX research, with a proven track record of influencing senior stakeholders and scaling

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