Manager, Technical Program Management

Job Description:

Drive the Adoption of AI-Powered Products and Analytics Solutions At dentsu, we're transforming how data, analytics, and AI create value across the organization. We're building innovative products that help teams make smarter decisions, improve performance, and unlock new opportunities through technology. As Manager, Technical Program Management, you will play a pivotal role in bringing these solutions to life. You will lead implementation initiatives, guide pilot programs, gather user insights, and help ensure new capabilities are successfully adopted across the business.

If you enjoy solving complex problems, working across multiple teams, and helping people embrace new technology, this is an opportunity to make a meaningful impact.

What You'll Do You will serve as the connection between product teams, technical teams, and business users, ensuring new solutions deliver real value in day-to-day operations. In this role, you will:

• Lead pilot programs and phased rollouts for analytics, AI, and decisioning solutions.
• Partner closely with Product Owners to translate user feedback into product enhancements and continuous improvements.
• Gather and document business requirements, workflows, processes, templates, and reporting needs.
• Analyze current ways of working and identify opportunities to standardize, streamline, and improve them.
• Facilitate implementation activities and business-focused Agile work streams that support adoption and long-term success.
• Coordinate stakeholders across business, product, data, and technology teams.
• Identify and remove obstacles that slow adoption, implementation, or program progress.
• Track risks, decisions, actions, and outcomes using project management and collaboration tools.
• Create clear documentation, implementation plans, status updates, and stakeholder communications.
• Help establish scalable implementation standards and best practices that can be applied across teams.

What You'll Bring

• 5+ years of experience leading complex programs, implementations, technology rollouts, or business transformation initiatives
• Experience leading complex programs, implementations, technology rollouts, or business transformation initiatives.
• Strong project or program management skills with experience coordinating cross-functional teams.
• Experience working in Agile environments and managing multiple priorities simultaneously.
• Ability to gather requirements, document processes, and translate business needs into actionable plans.
• Strong communication and stakeholder management skills.
• Ability to influence without direct authority and build alignment across teams.
• Experience working with both business and technical audiences.
• Strong problem-solving, organization, and execution skills.

Preferred Qualifications

• Experience leading pilot programs, beta launches, phased deployments, or technology adoption initiatives.
• Background in media, advertising, marketing technology, analytics, measurement, or consulting environments.
• Familiarity with modern analytics, AI, business intelligence, or data platforms.
• Experience supporting organizational change and driving user adoption of new tools and processes.
• Interest in emerging technologies and AI-enabled solutions.

What Success Looks Like In your first several months, you will:

• Build strong partnerships across business, product, and technical teams.
• Establish effective processes for gathering requirements and managing pilot programs.
• Successfully launch and support pilot initiatives with clear goals and measurable outcomes.
• Create a strong feedback loop between users and product teams that drives continuous improvement.
• Help teams adopt new solutions with confidence while improving consistency and operational efficiency.

You will have the opportunity to work on innovative analytics and AI initiatives that are shaping the future of decision-making across the organization. You'll collaborate with talented professionals across product, data, technology, and business functions while helping deliver meaningful change  dentsu, we believe diverse experiences, perspectives, and backgrounds strengthen our teams. We encourage you to apply, even if your experience doesn't align perfectly with every qualification listed.

If you're excited about driving adoption, improving processes, and helping innovative technology create real business impact, we'd love to hear from you.

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in‑person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles).

Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business…