IT Service Management Leader (ITIL/ServiceNow
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-03
Listing for:
ISACA
Full Time
position Listed on 2026-08-03
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Business Analyst, IT Support
Job Description & How to Apply Below
Location: New York
New York University (NYU IT) is seeking an IT Service Management Manager to lead and optimize ITSM processes such as incident, problem, change, knowledge, and configuration management, ensuring efficient and reliable services for NYU's global community. The role requires a strong ITIL background, 5+ years in IT service management, and hands-on experience with Service Now.
Collaboration across schools and units is essential to deliver cost-effective, high-quality IT services aligned with business
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