Corporate Vice President -Senior Audio-Visual (AV) Platform Manager

Location: New York

Job Description

Requisition ID94314

Department Tech Data AI Ventures Job Function Tech Data AI Ventures Location Remote ,New York,United States Role Location Designation Hybrid - 3 days per quarter

Location Designation:
Hybrid - 3 days per quarter

Role Overview We are seeking a Senior AV Platform Manager to lead the strategic direction, governance, and operations of the enterprise AV and unified communications platform. This senior-level (SN grade) role is accountable for end-to-end management of a multi-platform AV environment—including Microsoft Teams Rooms (MTR), Zoom Rooms, cloud video interoperability (e.g., PexIP CVI), AV control systems, and AV-over-IP networking—within a regulated enterprise setting.

The ideal candidate combines deep AV/UC technical expertise with strong leadership to guide engineers, partner cross-functionally, and deliver a secure, scalable, and reliable collaboration ecosystem. Emphasis is on executive meeting support, regulatory compliance, and hybrid workforce enablement. This is a hands-on leadership role requiring the ability to architect solutions, mentor staff, and interface with senior stakeholders.

What You'll Do:

The Senior AV Platform Manager will oversee platform strategy, day-to-day operations and governance, technical engineering, team leadership, vendor management, user experience, and analytics. Responsibilities include but are not limited to:

Platform Strategy & Roadmap Develop and execute a multi-year AV/collaboration roadmap aligned with IT and business strategies, including capital planning and TCO analysis.

Evaluate and rationalize AV technologies; establish enterprise standards and room archetype templates (boardrooms, huddle spaces, training rooms, etc.).Partner with Real Estate, Facilities, and Workplace Technology teams to integrate AV standards into new builds and renovations.

Stay current on AV-over-IP, cloud collaboration, and emerging technologies (e.g., AI-driven meeting features); provide innovative recommendations to leadership.

Research platform outsourcing opportunities to optimize service delivery, reduce operational overhead, and improve cost efficiency while maintaining quality and compliance standards.

Platform Operations & Governance Own end-to-end AV platform operations, ensuring high availability and performance. Establish proactive monitoring and incident management using AV/UC analytics tools.

Enforce governance policies covering configuration management, change control, and documentation aligned with ITIL/ITSM best practices and enterprise security/compliance requirements. Maintain audit-ready documentation.

Manage AV asset lifecycle—inventory, firmware updates, refresh cycles, decommissioning—to avoid obsolescence and vulnerabilities.

Team Leadership & Development Manage, mentor, and develop a team of AV/collaboration engineers, fostering technical excellence, accountability, and continuous improvement.

Oversee capacity planning, team scheduling (including executive/large-scale event coverage), and resource allocation. Set performance goals and deliver evaluations.

Supervise vendor technicians, contractors, and managed service providers, ensuring adherence to SLAs and quality standards.

Platform Engineering & Delivery Direct the design and deployment of AV/UC solutions (MTR, Zoom Rooms, PexIP CVI) ensuring cross-platform connectivity and enterprise architecture alignment rsee configuration, testing, and lifecycle of AV hardware/software (Teams-certified devices, Cisco/Poly endpoints, Crestron/Extron controls, AV-over-IP, QoS, device security).Serve as top-tier escalation for critical AV incidents (board meetings, executive broadcasts, regulatory hearings); drive root-cause analysis and prevention.

Partner with network, infrastructure, and security teams to ensure proper integration, VLAN segmentation, and bandwidth/QoS for collaboration spaces.

Vendor & Partner Management Act as primary technical and commercial liaison for major AV vendors (Microsoft, Zoom, Cisco/Poly, Pexip, Crestron, AV integrators). Manage contracts, SLAs, and performance reviews.

Lead procurement and vendor selection (RFP/RFI, evaluations, negotiations) ensuring…