Legal Operations and Contracts Manager

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Fanatics is seeking a Legal Operations and Contracts Manager to serve as a strategic partner to attorneys and business stakeholders by owning critical legal operations processes, optimizing legal technologies, and implementing AI-enabled solutions across the Legal department. This individual will have primary responsibility for contract lifecycle management, legal matter operations, reporting and analytics, and legal technology administration, independently assessing process challenges and leading cross-functional initiatives that improve efficiency and reduce risk.

The Legal Operations and Contracts Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

How Will You Drive Impact

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

• Serve as a key point of contact and subject matter resource for internal stakeholders regarding legal processes, systems, and operational workflows, providing guidance and training to legal team members on department systems and best practices.
• Support and coordinate cross-functional initiatives involving Legal, Compliance, Procurement, IT, and other business partners, effectively influencing stakeholders at all levels of the organization.
• Support attorneys with complex document management, project coordination, and operational initiatives, serving as a trusted operational partner across multiple legal practice areas.

Fan & Customer Impact (Obsessed with Fans)

• Serve as a primary resource for internal stakeholders on contract-related processes, templates, and repository governance, ensuring timely and accurate responses to inquiries regarding contractual terms and obligations.
• Maintain matter management systems, legal records, and department tracking tools to ensure visibility into deadlines and workflow metrics that support seamless legal service delivery.
• Design and implement standardized processes and dashboards that improve operational effectiveness and decision-making across the Legal Department, enabling business partners to move with speed and confidence.
• Partner with Legal, IT, Compliance, and business stakeholders to implement system enhancements that improve the quality and responsiveness of legal services across the organization.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Evaluate opportunities to leverage automation and AI tools to modernize legal service delivery, streamline contract lifecycle management, and improve operational efficiency across legal workflows.
• Analyze contract volume, cycle times, and process trends to recommend improvements that increase throughput, reduce friction, and mitigate risk.
• Assess legal workflows across contracts, litigation, compliance, and regulatory functions to identify inefficiencies and design scalable, technology-enabled solutions.
• Develop and execute system governance, user training, and adoption strategies that embed new tools and ways of working into the Legal team's daily operations.

Ownership & Execution (Determined & Relentless Mindset)

• Manage the end-to-end contract lifecycle process, including intake, review routing, approvals, execution, repository management, and post-execution governance, exercising sound judgment across all stages.
• Manage the intake, triage, prioritization, routing, and…