Solution Architect, CRM & Digital Marketing

We're seeking a Solution Architect, CRM & Digital Marketing to support our client's team. This on-site, temp role is based in an environment focused on streaming, subscription, and D2C industries. The position involves managing the Salesforce Marketing Cloud ecosystem, architecting automation, and collaborating closely with multiple teams to drive customer engagement initiatives.

• Maintain optimal operational health of all SFMC campaigns, automations, and journeys by monitoring performance and resolving issues proactively.
• Develop and implement new automations, triggered journeys, and personalized experiences within SFMC using scripting languages.
• Lead technical project management by triaging requests, assessing technical feasibility, and managing delivery timelines across various teams.
• Design and uphold scalable data models in SFMC, ensuring data integrity and seamless flow in partnership with data engineering teams.
• Serve as the escalation point for integration issues with SFMC and external systems, supporting ongoing system connectivity and data exchange.

• Over 5 years of experience as a Solution Architect or senior technical CRM specialist with extensive hands‑on Salesforce Marketing Cloud expertise.
• Mastery across core SFMC modules including Journey Builder, Automation Studio, Email Studio, Contact Builder, and Data Extensions.
• Proven scripting proficiency in AMPScript and SQL, with working knowledge of SSJS considered a plus.
• Experience in working with SFMC APIs and integrating with third‑party platforms like CDPs, push providers, and data warehouses.
• Demonstrated ability to prioritize, plan, and coordinate multiple projects in a fast‑paced, deadline‑driven environment; excellent communication skills are essential.
• Strong knowledge of data modeling and segmentation strategies at scale.
• Industry experience in streaming, subscription, or D2C sectors is preferred; SFMC certification is strongly desired.

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.