Director, HR Technology Programs - Hybrid NY

Overview

• Director, HR Technology Programs leads the strategy, design, and execution of integrated HR technology solutions that enhance and analyze the employee experience while directly supporting enterprise and organizational goals.
• Reporting to the VP of HR Operations, works with the HR Leadership Team, overseeing implementation projects, ensuring data integrity, managing vendor/partner relationships, driving adoption of best practices, and leading team development.
• Intersects HR, IT, Data, Finance, and Compliance to serve as a strategic architect of Healthfirst’s HR digital operating model.

• This role is required to be at 100 Church Street, New York, NY three days per week (Tue/ Wed/ Thu).

• In partnership with Program Management, IT, and HR Centers of Excellence (COEs), lead HR technology transformation initiatives including new system implementations, feature rollouts, integrations, and process improvements.
• Ensure employee experience remains at the forefront of all technology changes.
• Manage vendor relationships, including service level agreements (SLAs), while partnering with IT as Product Owner to resolve emerging issues and execute PI planning.
• Lead HR operational process modernization, including end‑to‑end onboarding digitization, workforce data integrity, and enterprise HR reporting and analytics.
• Oversee the digitization of employee onboarding from offer acceptance to day one, enforcing regulatory compliance and data accuracy through close partnership with functional stakeholders.
• Ensure all onboarding artifacts are captured digitally, stored securely, and integrated with HR systems for reporting and audit readiness.

• Design and implement an enterprise‑level HR data model ensuring source‑to‑report consistency across HRIS, ATS, onboarding, payroll, benefits and performance systems through close partnerships with functional stakeholders.
• Define and enforce data standards, governance policies, and audit controls to maintain trusted people data across the organization.
• Partner with IT, compliance, and enterprise data teams on integrations, security, and reporting pipelines.
• Establish, monitor, and govern a portfolio of HR KPIs aligned with organisational goals in partnership with key stakeholders.
• Ensure data definitions are standardised, widely understood and actionable.

• Deliver regular and ad‑hoc HR reports and dashboards.

• Leverage AI, emerging HR technologies, and people analytics to drive innovation, continuous process improvement, and operational insights.
• Demonstrate a forward‑thinking, innovative mindset and provide strategic insights into how technology and analytics can execute enterprise and HR strategies with measurable outcomes.
• Foster a culture of innovation, ensuring prioritisation of high‑impact work and effective capacity planning.
• Ensure enterprise alignment around all AI use cases for HR.

• Manage key stakeholder relationships, ensuring analytics and technology strategies align with business needs.
• Partner with members of the HR team and functional leaders to define needs and to gain insights regarding priority business issues.
• Build strong partnerships across IT and Enterprise Analytics to optimise systems integrations, functionality, data architecture, governance, and employee experience.

• Lead, mentor, and develop the HR Technology Program team.
• Build data literacy and capabilities across HR by developing and deploying an HR data playbook.
• Continuous Improvement & Operational Excellence.
• Establish report production standards, schedules, SLAs, and quality checks.
• Ensure HR reporting outputs are compliant, repeatable, and aligned with enterprise reporting best practices.
• Lead initiatives to automate routine reporting and minimise manual processes.
• Drive performance metrics tied to onboarding outcomes including onboarding completion rate, time to productivity, and compliance milestone adherence.

• Bachelor’s degree from an…