Sr. Event Support Technician

Location: New York

## Sr. Event Support Technician Apply locations:
New York, NYtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 31, 2026 (18 days left to apply) job requisition :
R0016722
** Position Summary
** The Senior Event Support Technician is responsible for the technical operation, support, and maintenance of an executive conference center and other high-profile collaboration spaces. This role serves as the highest level of onsite AV support, providing white-glove service for executive meetings, client presentations, hybrid events, and live productions while ensuring mission-critical spaces remain operational and production-ready.

The technician acts as the primary technical lead for complex AV systems, partnering with AV Engineering, Workplace, IT, and Event teams to deliver flawless meeting and event experiences.
** Key Responsibilities
*** Provide Tier 3 technical support for executive meetings, client events, town halls, and hybrid productions.
* Operate and support production-grade AV systems including audio mixers, video switchers, PTZ cameras, Q-SYS DSP/control, Dante audio, NDI, IPTV, and AV-over-IP systems.
* Own the daily operation, readiness, and preventative maintenance of the executive conference center, including standard conference rooms, boardrooms, divisible meeting spaces, and multi-purpose event spaces.
* Perform advanced troubleshooting of AV, networking, control systems, audio, and video signal flow; serve as the primary escalation point for complex issues.
* Conduct pre-event testing, technical rehearsals, onsite event support, and post-event system validation.
* Coordinate with AV Engineering, Workplace, IT, Networking, vendors, and event stakeholders to ensure successful event execution.
* Maintain system documentation, firmware, inventory, and operational standards while identifying opportunities for continuous improvement.
* Support commissioning of new AV systems, technology evaluations, and deployment of enterprise AV standards.
** Qualifications
* ** 7+ years of professional AV experience supporting enterprise conference centers, executive environments, or live production spaces.
* Strong experience with Zoom Rooms, Q-SYS, Dante, NDI, digital audio consoles, video switchers, PTZ camera systems, IPTV, and enterprise AV networking.
* Advanced troubleshooting skills across AV hardware, control systems, networking, and signal distribution.
* Excellent communication skills with the ability to support executive leadership and high-profile events in a fast-paced environment.
** Preferred Certifications
*** AVIXA CTS-I/CTS-D
* Q-SYS Level 2
* Dante Certification
* Zoom Rooms Certification
* Manufacturer certifications (Logitech, Shure, Crestron, etc.)
** Salary Range**$28.76 - $45.40 USD (Hourly)
* * Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.*
* * Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
*** Astreya*
* ** offers comprehensive*
* ** b
* *** enefits to all Regular, Full-Time Employees,*
* ** including:
*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
* Dental provided through UHC
* Nationwide Vision provided by UHC
* Flexible Spending Account for Health & Dependent Care
* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
* Corporate Wellness Program provided by Goomi Group
* Employee Assistance Program
* Wellness Days  401k Plan
* Basic and Supplemental Life Insurance
* Short Term & Long Term Disability
* Critical Illness, Critical Hospital, and Voluntary Accident Insurance
* Tuition Reimbursement (available 6 months after start date, capped)
* Paid Time Off (accrued and prorated, maximum of 120 hours annually)
* Paid Holidays
* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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