Project Management Tool Implementation Lead

The Project manager will be responsible for overseeing and coordinating the selection and implementation of project and program management tool. The candidate will be responsible for engaging with different stakeholders across the organization, building a roadmap, conducting change management, and tracking project progress through monitoring, evaluation and reporting. The candidate will work closely with the Project Management Team.

• Work location:
  
  New York: hybrid (3 days on site)
• Travel:
  No

Assist the Program Management Team to:

• Map workflows and processes for the project management tool (intake, outcome and expected criteria to define).
• Establish criteria for an RFI (Request for Information)/RFP (Request for Proposal), including workflow integration with Microsoft 365 and existing systems, governance, and auditability, vendor/contract management and budget.
• Coordinate with vendors during the RFI/RFP process, demonstrations, and contract negotiations.
• Gather requirements and establish criteria to configure the project management tool to support standardized project lifecycle stages, approval processes, governance checkpoints, and assigned decision‑making responsibilities.
• Define roles and responsibilities for system administrators, project managers, sponsors, and governance structure.
• Work closely with the Project Management Team for updates and reporting on progress.

• Maintain a project risk and issue register in collaboration with the project team and relevant second‑line oversight functions. Identify, assess, monitor, escalate, and report project risks and mitigation actions throughout the project lifecycle.
• Monitor and report on key performance indicators (KPIs) and success criteria throughout the project lifecycle.
• Work closely with the Project Management Team for updates and reporting on progress.
• Develop templates, standards, and procedures to ensure consistent use of the tool.
• Testing of the selected project management tool to align with organizational processes and standards.

• Advanced degree in computer science, project management or a similar field. A first level degree may be accepted, in combination with two more qualifying years of experience.
• 7 years of proven experience in project management and stakeholder engagement.
• At least 5 years of experience operating within highly regulated or financial institutions is desired.
• Proven track record of leading at least one to three enterprise‑wide project management tool implementations is required (such as: Click Up, Service Now Strategic Platform Management, …etc.).

• Proficiency working with Microsoft Suite (Word, Power Point, MS Projects, Excel)
• Ability to effectively track project status, raise alerts and keep an up‑to‑date status.
• Ability to effectively plan, organize and oversee the different stages of the project.
• Proficiency in designing workflow, mapping processes.
• Desired:
  Prince 2 Certification, PMI, Agile, scrum master

• Strong problem‑solving skills, with ability to translate application storyboards and use cases into functional applications.
• Ability to work in a complex environment with changing requirements.
• Strong communication and stakeholder management skills, with the ability to effectively collaborate with and coordinate individuals from diverse teams, facilitate alignment, and build consensus to achieve project objectives.
• Demonstrated ability to take a project from concept to launch.
• Comfort working in a deadline‑driven environment.
• Highly organized and effective in managing multiple tasks while maintaining high levels of user satisfaction.
• Excellent time‑management skills
• Good written and verbal communication skills
• Attention to detail with a high degree of accuracy.

• A Process mapping workflow detailing technical requirements, process maps and future‑state workflows.
• Write up and launch the Request for Information with detailed requirements, and follow up for the RFP, with technical and functional criteria and provide the…