Director of Technology

Candidates must be authorized to work in the U.S. and be located within commuting distance of one of our offices in Towson, MD, Lancaster, PA, New York City, or be willing to relocate independently.

At Greenspring, our Core Purpose is to “help every person live their ideal life,” and we are looking for talented people who share this passion. Working at Greenspring gives you the ability to:

• Own your future with defined career paths and tools, coaching, and support to help you create the future you want
• Thrive in a great culture where you’ll be a part of a team of people who are committed to each other’s success
• Make a lasting impact on the lives of our clients through the camaraderie of working for a common goal with your peers

The Director of Technology role will lead the firm’s technology initiatives, infrastructure, business applications, and digital transformation efforts. The role will serve as a bridge between business and technology, ensuring that systems, processes, and technology investments align with the firm’s strategic goals. Additionally, the Director of Technology will drive innovation, oversee technology vendors, implement scalable solutions, and lead business process improvements that enhance operational efficiency and client experience.

The responsibilities listed below are intended to describe the general nature and level of work being performed; it is not an exhaustive list of all responsibilities, and additional duties may be assigned.

• Help develop and execute the firm's technology roadmap in alignment with strategic business objectives.
• Evaluate emerging technologies, including AI and automation solutions, to improve productivity and client service.
• Partner with executive leadership and department heads to identify opportunities for technology-enabled growth and operational efficiencies.
• Serve as the firm's primary technology leader and advisor on technology-related risks and opportunities.
• Manage the technology team at the firm.
• IT budgeting and resource allocation

• Lead firm-wide technology initiatives and organizational change efforts.
• Drive user adoption and training programs for new technology platforms and workflows.
• Develop change management strategies that minimize disruption and maximize business value.
• Collaborate with business stakeholders to redesign and optimize operational processes.
• Lead projects on managing firm data across the technology stack.

• Implement AI and automation solutions to drive workflow improvement, productivity gains, and measurable business impact
• Establish AI governance standards, security controls, and responsible-use policies.
• Stay informed on emerging AI technologies and advise leadership on practical applications.

• Manage ongoing technology projects from planning through implementation.
• Establish project governance, timelines, budgets, risk management, and reporting processes.
• Coordinate internal stakeholders and third-party vendors to ensure successful project delivery.

• Oversee the firm's technology ecosystem, including managing the outsourced managed service provider, cybersecurity, workflow processes, and business applications.
• Ensure reliability, performance, scalability, and security of all systems.
• Manage disaster recovery, business continuity, and cybersecurity initiatives.
• Maintain strong vendor relationships and oversee technology contracts and service agreements.
• Drive operational consistency, scalability, and best practices.

• Develop and maintain a comprehensive summary of our current technology stack, identifying potential opportunities for improvement and innovation.
• Evaluate new technologies and oversee technology integrations.
• Ensure systems are effectively connected and support end-to-end business processes.
• Ability to build workflow processes in the firm’sCRM, Salesforce.

• Develop a roadmap for building a platform to manage the firm’s data in-house for reporting, analytics, and workflow processing
• Build integrations across technology platforms to improve data integrity…