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Strategic Technical Account Manager – SaaS Onboarding
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-18
Listing for:
Trustpilot, Inc.
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
Technical Support, SaaS Sales, IT Support
Job Description & How to Apply Below
Trustpilot, Inc. is seeking a Technical Account Manager (TAM) to act as the post-sales technical partner for our most complex customers.
You will manage onboarding, API integration, and ongoing technical support, bridging Customer Success, Product, and Engineering to drive adoption, reliability, and renewals. Ideal candidates will have SaaS/web tech experience, strong API knowledge, and a customer-centric mindset.
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