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Senior Technical Support Engineer - End-to-End Issue Resolver
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
RELX
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Lexis Nexis Risk Solutions is seeking a Support Analyst to deliver advanced technical support by investigating, analyzing, troubleshooting, and reproducing complex customer issues. You will own cases end to end, communicate with customers, and manage severities and escalations in a fast-paced SLA-driven environment.
The role requires a technical background, experience with log/configuration data, and collaboration with Level 3 Support and Product teams.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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