Front Office Production Support Sr Analyst Vice President

Fixed Income Rates Production Support Group

The Fixed Income Rates Production Support Group provides direct support to a diverse set of trading desks all trading under the “Rates” banner. Your responsibilities will be aligned to supporting platform and tools that the front office business & traders needs to facilitate its franchise within Citi, providing exposure to the entire breadth of the Rates Technology. We are the first line of technical defense as we work closely with partners in our business including Trading, Sales, Operations & Risk and Controls to operate stable platforms to enable us to the be the best for our clients.

• Direct Front Office Support
  
  Experience:
  
  4+ years of proven experience providing technical support directly to Front Office within a financial institution.
• Financial Product Expertise:
  Hands-on experience with Fixed Income Rates financial products.
• Technical Proficiency:
  Demonstrated hands-on technical experience with Linux environment , including system administration, bash scripting, relational databases, ION platform.
• Production Support:
  Know procedures around incident handling, including identification, triage, escalation, communication, troubleshooting, resolution, post-incident review and prevention.

• 6-10 years' experience
• Communicating directly with US Govies, IRD, Repo traders.
• Understanding of Bonds, Swaps, Repo, trading, risk and pricing.
• Python, Grafana, Linux, SQL, KDB knowledge.
• Good understanding of incident management with Service Now, JIRA.
• Practical problem solving and strategic thinking skills
• Demonstrated leadership, interpersonal skills and relationship building skills
• Service oriented attitude
• Ability to work in a fast-paced environment
• Experience working or leading requirement gathering efforts for multiple large development projects at one-time
• Proficient using basic technical tools and systems
• Good interpersonal and communication skills

• Bachelor’s/University degree or equivalent work experience

Technology

Applications Support

Full time

New York New York United States

$ - $

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Aug 24, 2026

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