Senior Information Technology System Engineer Job New York New York USA,IT/Tech

Location: New York

Conduct a full assessment and optimization of the Microsoft ecosystem including M365, Intune, Entra, devices, and security tools
Identify gaps across configuration, security, device management, and compliance and implement improvements to increase system health and vulnerability posture
Manage corporate devices across Windows, MacOS, iOS, and Android including lifecycle, policy enforcement, and compliance
Administer Microsoft Intune, Azure Portal, and related endpoint management tools
Manage identity and access systems including Microsoft Entra, Active Directory, Duo, and SSO integrations
Configure conditional access policies, authentication methods, and identity synchronization
Support endpoint security and vulnerability management using Microsoft Defender and Purview
Develop and maintain automation scripts using Python and Power Shell to improve operational efficiency
Leverage AI tools to scale support output, reporting, and reduce manual work
Administer and support Microsoft platforms including Exchange, Teams, SharePoint, and One Drive
Support integrations across systems including HR platforms, JIRA SSO, and internal environments
Provide Tier 2 and Tier 3 support across devices, enterprise applications, and collaboration tools
Troubleshoot complex issues across endpoints, identity systems, and communication platforms
Support additional infrastructure including audio and video systems, file management platforms, and physical security systems

Day to Day Responsibilities

Perform audits and assessments of Microsoft systems and implement improvements
Manage endpoint devices and enforce policies through MDM tools
Maintain and configure identity and access systems and security controls
Develop and execute automation scripts to streamline workflows
Utilize AI tools to enhance productivity and support operations
Administer Microsoft collaboration and productivity platforms
Support integrations across enterprise systems and platforms
Provide advanced support for end users and resolve complex technical issues
Maintain documentation and support enablement initiatives
Support infrastructure systems including AV, cloud work spaces, and enterprise applications
Collaborate with internal teams to improve system performance, security, and efficiency

Preferred Experience and Attributes

Experience in IT, systems engineering, or Microsoft focused roles
Strong experience with Microsoft 365 including Exchange, Teams, SharePoint, and One Drive
Experience with Microsoft Entra and Active Directory
Experience with Microsoft Intune and endpoint management across Mac and Windows environments
Experience developing automation scripts using Python and Power Shell
Experience with endpoint security tools such as Microsoft Defender
Strong troubleshooting skills across devices, identity, and collaboration tools
Ability to operate independently in a fast paced environment
Experience using AI tools for automation or support workflows is preferred
Familiarity with Microsoft Purview, data governance, and DLP is preferred
Exposure to AWS Work spaces or cloud infrastructure is preferred
Experience supporting multi tenant environments is preferred
Knowledge of networking and enterprise infrastructure is preferred

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