System Administrator (Control Center LAN Admin) - New York, NY - Need local candidates

Overview

BCforward is seeking a highly motivated and experienced System Administrator to join our dynamic team based in New York, NY.

Job Title:
Control Center LAN Admin

Expected Duration: 24+ Months

Location:
New York, NY

We are seeking a Control Center LAN Administrator to provide hands-on technical and administrative support for the Client’s Distribution Control Center. This role ensures the availability, performance, and security of endpoint systems and network infrastructure supporting critical operations.

• Install, configure, maintain, and troubleshoot desktop, laptop, and workstation systems
• Perform system updates, patching, upgrades, and OS-level troubleshooting
• Monitor and support LAN/network devices (routers, switches, firewalls)
• Support DNS, DHCP, TCP/IP configuration (manual and automated)
• Provide onsite and remote end-user support
• Manage Service Now ticket queues and escalations through resolution
• Assist with backup, disaster recovery, and DR testing
• Monitor system logs and support security controls and audits
• Maintain system documentation, asset tracking, and reporting
• Coordinate with vendors and internal teams for issue resolution and upgrades
• Support hardware decommissioning and business moves/changes

• Bachelor’s degree + 2 years IT experience OR
• Associate degree / technical certification + 4 years IT experience
• Strong experience with desktop/workstation imaging and administration
• Power Shell proficiency (required)
• Experience with Service Now or similar ticketing systems
• Solid troubleshooting skills across hardware, OS, and networking

• Experience in control center or mission-critical environments
• Strong documentation, communication, and customer support skills
• Ability to work independently and manage multiple priorities

• Must be willing to work off-hours, weekends, and emergencies
• Must be able to travel within service territory as needed