Senior Manager, DevOps & Cloud Engineering

Location: New York City, NY

Position Type: Full-time

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.

In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at  .

Who are we hiring?

The Senior Manager, Dev Ops & Cloud Engineering will serve as a senior technical leader within the Digital Product Engineering team, responsible for setting and evolving cloud engineering standards, automation strategy, and Dev Ops practices for the organization. This is a hands‑on leadership role overseeing infrastructure automation, continuous delivery, and continuous integration capabilities while managing and mentoring a team of Dev Ops engineers.

This role will drive the design and implementation of scalable cloud infrastructure, championing operational excellence and identifying processes and systems that would benefit from modernization to scale Madison Square Garden's applications and workflows.

This role will collaborate with engineers across multiple teams, Information Security, system administration, networking, and external stakeholders, and will be part of a 24/7 team supporting web and mobile apps as well as backend services, ensuring our software platform is stable, scalable, and secure.

What will you do?

• Lead and grow the Dev Ops & Cloud Engineering team, providing guidance and mentoring to team members including senior individual contributors, with a focus on diversity, collaboration, and respect.
• Work closely with engineering leadership to reinforce a culture of ownership, accountability, and collaboration; scale by delegating effectively and ensuring tasks are completed as committee
• Define, maintain, and evolve technology standards and best practices in collaboration with cross-functional teams, emphasizing automation, stability, security, and adaptability
• Oversee the design, estimation, implementation, and operations of cloud infrastructure, developer tooling, and CI/CD pipelines to enable rapid, reliable, and secure software delivery at scal
• Contribute to the organization's cloud and Dev Ops strategy, staying updated on industry trends and advancements, and making recommendations to ensure alignment with business goals and objective
• Lead automation efforts and identify opportunities to improve the quality, cost, and speed of the software development lifecycle across cloud engineering, application engineering, and quality engineering
• Manage team budget and expenses with a focus on cost optimization and operational efficiency
• Ensure compliance with security and data privacy protocols for all cloud and Dev Ops projects
• Monitor and report on key performance indicators and metrics for the Dev Ops & Cloud Engineering team
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site

What do you need to succeed?

• 8+ years of related experience
• Bachelor’s degree, or equivalent combination of education and experience
• 3+ years of experience in a technical leadership or management role
• Strong hands‑on experience with public cloud platforms, primarily AWS, with working knowledge of Azure or GCP, and their associated services (e.g., ELB/ALB, Cloud Front, ECS, ECR, EKS, Lambda, Route 53)
• Strong experience with infrastructure as code frameworks such as Terraform, Cloud Formation, or AWS CDK
• Strong experience with containers and orchestration technologies such as Docker, Kubernetes, and ECS, including service mesh, distributed tracing, and automated certificate management
• Strong experience with…