Director, IT & Beauty Tech Communication & Engagement

Job Title

Director, IT & Beauty Tech Communication & Engagement

IT Corporate

New York, New York

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beautyin terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light!

Come join our dynamic team!

The IT Communications Lead will be responsible for developing and deploying the communications strategy for the IT Americas organization. They will work closely with the IT Leadership team & cross functional teams to identify and communicate key messages to internal and external stakeholders, including employees, customers, and media. The ideal candidate is an innovative and entrepreneurial self-starter with exceptional writing skills, strong detail orientation, and the proven ability to manage a multitude of priorities, and deadlines.

This role requires building relationships throughout the Group and collaboration cross-functionally with a variety of internal stakeholders.

• Partner on the ideation of internal communications programs and events, incorporating business objectives and initiatives tied to the IT Americas vision
• Manage the implementation of global driven initiatives, strategically tailored to drive a high level of adoption for the IT audience
• Build relationships with communications partners in the organization, as well as, key stakeholders, to influence alignment and seek opportunities to leverage ideas across teams
• Drive education and awareness of the function; position IT as a growth enabler to the business, understanding the unique needs of each audience
• Research competitive best practices and revolutionary approaches to influence the evolution of employee engagement and communication leveraging AI use cases and technology in the workplace
• Manage priorities + deadlines with resources including external Consultant
• Lead communications strategy for Americas CIO executive presence in internal and external stages

Employee Messaging:

• Centralize internal messaging targeting the IT Americas audience to build consistency on tone, frequency and visual voice with consistent Beauty Tech branding
• Improve audience focused communication, tailoring messaging to drive impact
• Acting as a resource across domains and functions to advise and align communication planning
• Measure effectiveness + engagement through surveys, focus groups and metrics to evolve the internal communication strategy, driving 360 degree feedback
• Oversee the maintenance and evolution of internal reference tools including, but not limited to: distribution lists, communications matrix
• Manage and execute internal monthly newsletters and events such as Townhalls for the IT Americas audience and IT communications for broader Americas employees.
• Partner with CA&E across the Zone in North America and Latin America to amplify internal campaigns and for external communications projects
• Contribute to the global Beauty Tech Communications strategy and execution across the Americas Zone.

• Self-motivated, with an appetite for working entrepreneurially and a track record as a…